Join the beta

Crease Plus payment problems, and how to cancel

Crease Plus is billed by Apple, not by Reveries, so payment problems are handled by Apple’s billing. This page explains what you will see in Reveries while that happens.

A renewal did not go through

When Apple cannot take payment for a renewal, it does not cut you off at once.

  1. Grace period (3 days). Apple tries again over a few days. Nothing changes in Reveries: you keep Crease Plus. We email you to say what happened.
  2. After the grace period. If payment still has not gone through, Crease is on the free plan for now. Your journal and your Crease history are untouched.
  3. Apple keeps retrying. Apple continues to retry for a while. The moment a retry succeeds, Crease Plus comes back by itself, with nothing for you to do in Reveries. We send a short note when it does.

If Apple never manages to renew, the subscription ends and you stay on the free plan. You can subscribe again whenever you like.

Fixing the payment method

The fix is in your iPhone settings, not in Reveries:

  1. Open the Settings app on your iPhone.
  2. Tap your name at the top, then Payment & Shipping.
  3. Update or replace the card or payment method, and clear any outstanding balance.

Apple’s next retry then uses the new method. If you want Crease Plus back sooner, you can open Reveries, go to Settings, then Crease · AI Companion, then Usage and Crease Plus, and tap Restore purchases to refresh it.

Cancelling

You can cancel at any time.

  1. Open the Settings app on your iPhone.
  2. Tap your name, then Subscriptions, then Reveries.
  3. Tap Cancel Subscription.

There is also a shortcut: in Reveries, Settings, Crease · AI Companion, Usage and Crease Plus, Manage subscription opens the same Apple screen.

You keep Crease Plus until the end of the period you have already paid for, then go back to the free plan. Cancelling does not delete anything. If you change your mind before the period ends, turn renewal back on from the same Apple screen.

Deleting your Reveries account does not cancel the subscription. See accounts and moving Crease Plus.

Quick answers

My Crease Plus payment failed. Did I lose access straight away?
No. Apple gives a short grace period of 3 days while it tries again, and you keep Crease Plus during it.
What happens after the grace period?
If the payment still has not gone through, Crease moves to the free plan. Apple keeps retrying for a while, and when a retry succeeds Crease Plus comes back automatically.
How do I fix a failed payment?
Check your payment method in your iPhone's Settings, under your name, then Payment & Shipping.
How do I cancel Crease Plus?
In your iPhone's Settings, tap your name, then Subscriptions, then Reveries, then Cancel Subscription. You keep Crease Plus until the end of the period you already paid for.

Last updated 2026-10-02

Still stuck? Email hello@reveries.coffee.